Q1: Can your machine meet our needs well?

A: We will give you the proposal according to your specific requirements. Every machine can be customized to meet your needs.

Q2: Can your packaging machine print the date?

A: Yes. We can add a device for printing the production date / Batch Number /Expired date.

Q3: What kind of roll film can be used for your machine?

A: Polypropylene/polyethylene, aluminum foil/polyethylene, polyester/aluminum/polyethylene, nylon/reinforced polyethylene, paper/polyethylene, filter paper, etc.

Q4: Why we should choose your company?

A: Our company has been engaged in the packaging machine industry for nearly 30 years and has a wealth of experience and a good reputation. So, you can trust us with confidence.

Q5: Can I become your agent in a certain area?

A: Of course, we welcome agents, we will provide more favorable prices and services when you purchase a different quantity.

Q6: What is the best price you can offer?

A: The best price depends on the order quantity. Please contact us with your purchase details, such as quantity, types, voltage, specifications, etc. We will respond to you as soon as possible.

Q7: How to make sure that I can get the quality machines or the same machine that we discussed before?

A: Don’t worry. Before producing, we will confirm every detail from you. When the machine comes, we take the video about commissioning to ensure the machine is in good condition. Any doubt you can contact us at any time.

Q8: What after-sales service do you offer?

A: Generally speaking, 24 months warranty and lifetime maintenance. Besides, there is installation guidance, video support, online support.

Q9: What’s your payment method?

A: T/T and credit card. 50% advance payment should be made before delivery, and the balance 50% is paid after receiving machines. However, the small amount should be paid in the way of 100%.

Q10: From the date of orders, how many days can I get the machines?

A: If the machine you need is available, we can arrange it immediately. Generally 7-15 days the machine is ready. The following to be considered is the delivery way. The arrival time varies according to the selected shipping company. It depends on the actual situation.